Locking Wheel Nut

STEP 1 Buy Your Locking Wheel Nut - Go to the Shop Page STEP 2 Take an Image of your Security Nut on the Alloy Wheel with your Mobile Phone The first image above shows an alloy with an arrow pointing at a security nut. Your Security Nut won't necessarily look like this, as there are thousands of different styles. Take the Image Close-Up and Face-on (like the 2nd Image). If you're unsure which one to take, email a broad view of the whole wheel and we will point you in the right direction. If you are Supplying a Security Key Code you will be prompted to add this when you place your order. In these cases, we do not require the following proofs or ID. We would still like an image of the security nut as above if possible. So that we can cross-reference that this matches the wheel locks fitted. If you are NOT supplying a security key code, please provide the following:- STEP 3 Please provide proof of 'Vehicle Ownership/Keeper' in the form of ONE of the following:- V5/Log Book Page 1 or 2 V52C Green Slip (New Keepers Supplement) Vehicle Finance Agreement Vehicle Lease Agreement Vehicle Sales Contract Motor Insurance Certificate Or Overseas Equivalent 'Proof of Ownership' Official Recent Service Receipt or Invoice Please enquire if you have 'Alternative Proof of Ownership'. So that we can advise. Please provide 'Proof of ID' in the form of ONE of the following:- Drivers Licence Photo-Card Drivers Licence Paper-Part (Old-Style) Passport Business Card Employee Card/Contract Card Bus Pass (or similar) Please enquire if you have 'Alternative Proof of ID'. Email Your Images to

Hex/wrench measurement of the standard hexagonal bolts (not the locking nut) - if the car came with a wheel wrench (that fits the standard hexagonal bolts) please confirm the wrench measurement e.g. 17, 19 or 21 mm. This is normally stamped on the side of the wrench. If you don't know the size, please measure the opening of the wrench from internal flat-side-to-flat in mm's. If you do not have a wrench - please measure one of the standard hexagonal bolts from external flat-side-to-flat-side in mm's. Alternatively, if you access to a socket set; simply place a variety of sockets over one of the standard hexagonal bolts to determine the size Please ensure the measurement if taken from the Hexagonal bolt - is take from flat-side-to-flat-side and not Point-to-Point. If unsure, please ask for guidance by emailing us at Sales@lwnk.co.uk

Volvo vehicles typically from 2009/2010> onwards have wheel nut sets fitted that do not have replacement locking wheel nut keys available. However, please read-on as even vehicles prior to these Years may still have the wheel nuts fitted as an aftermarket product. IF YOU ARE UNSURE OF THE PARTICULAR STYLE OF VOLVO WHEEL NUTS FITTED TO YOUR VEHICLE, PLEASE FORWARD AN IMAGE OF THE LOCKING NUT ON YOUR ALLOY WHEEL AND WE SHALL CHECK THIS FOR YOU F.O.C Please see the photo images below:- If your Volvo is fitted with the type of wheel nut (round cap with a security skirt at the base of the nut that the wheel nut key engages into) as shown in the 1st image. Unfortunately, there are no replacement locking wheel nut keys available. In this instance, you are advised to contact your 'Volvo Main Dealer' they should have a Master Locking Wheel Nut Key Set and should be able to remove the locking wheel nuts for you. If however, your vehicle is fitted with wheel nuts similar to the style in the 2nd image (essentially a flower style pattern on the face of the nut). We can supply you with a replacement wheel nut key. Please place your order. If you are in any doubt, please call us for further advice. *** Please note if you place an order and your vehicle is fitted with the first style of locking wheel nuts shown above in the first image (where the locking nut security skirt is around the base of the nut) we shall have to cancel your order and refund your monies less a £2.99 admin charge to cover costs incurred by us in processing your refund; this includes the credit/debit or PayPal Fee's incurred as these are non-refundable by the merchant.

Vauxhall vehicles typically from 2017 > onwards have wheel nut sets fitted that do not have replacement locking wheel nut keys available. IF YOU ARE UNSURE OF THE PARTICULAR STYLE OF VAUXHALL WHEEL NUTS FITTED TO YOUR VEHICLE, PLEASE FORWARD AN IMAGE OF THE LOCKING NUT ON YOUR ALLOY WHEEL AND WE SHALL CHECK THIS FOR YOU F.O.C If your Vauxhall is fitted with the type of wheel nut (which is round and has a security skirt at the base of the nut that the wheel nut key engages into) as shown in the image. Unfortunately, there are no replacement locking wheel nut keys available. In this instance, you are advised to contact your 'Vauxhall Main Dealer' for further information. If you are in any doubt, please send us an image of one of your locking wheel nuts on the wheel so that we can advise and give you the go-ahead. *** Please note if you place an order and your vehicle is fitted with the later style of locking wheel nuts shown above in the first image we shall have to cancel your order and refund your monies less a £1.99 admin charge to cover costs incurred by us in processing your refund; this includes the credit/debit card fee incurred as these are non-refundable by the merchant.

IMPORTANT: THIS APPLIES TO ALL AFTERMARKET WHEEL NUT ORDERS PLEASE DO NOT ORDER UNTIL YOU HAVE FORWARDED AN IMAGE TO US OF YOUR SECURITY WHEEL NUT/BOLT (located on your wheel) prior to making your 'aftermarket' locking wheel nut order. Not all 'Aftermarket' locking wheel nut products have replacement locking wheel nuts available. Please take the image close-up and straight-on, simply with a mobile phone and forward to Sales@LWNK.co.uk. Please provide the Make/Model and Year of Vehicle within the email content and a contact name and telephone number. We shall review the image and come back to you ASAP. We shall confirm if there are replacement locking wheel nuts available and if so give you the 'go-ahead' to place your order. If you make an order prior to emailing us your image for review and we cannot supply the locking wheel nut there will be a minimal handling charge payable £2.99 to cover our admin costs and the cost accrued in Debit/Credit card or PayPal Fee's which are non-refundable from the merchant.

We want to ensure that we protect your security and that of your vehicle's wheels; by asking for this information we can be sure that we're providing the actual genuine owner/keeper of the vehicle with the locking wheel nut. Please provide proof of 'Vehicle Ownership' in the form of ONE of the following:- V5/Log Book Page 1 or 2 V52C Green Slip (New Keepers Supplement) Vehicle Finance Agreement Vehicle Lease Agreement Vehicle Sales Contract Motor Insurance Certificate Or Overseas Equivalent 'Proof of Ownership' Official Recent Service Receipt or Invoice Please enquire if you have 'Alternative Proof of Ownership'. So that we can advise. Please provide 'Proof of ID' in the form of ONE of the following:- Drivers Licence Photo-Card Drivers Licence Paper-Part (Old-Style) Passport Business Card Employee Card/Contract Card Bus Pass (if photo-card) Please enquire if you have 'Alternative Proof of ID'.

imply use a Mobile Phone to take a clear image of your security wheel nut/bolt (on the wheel) - The image below shows a good example of a clear photo of a security wheel nut/bolt (the photo examples have been cropped although this is not necessary - it's important to take the photo square-on/face-on with the nut so that we can see all the detail. Please make sure that the photo is taken in normal/actual size - if your mobile phone tries to reduce the image change this to normal or actual size. Again, when attaching the image to the email please send as normal/actual size. If you're having issues sending multiple images, you can always send the images separately so long as you detail this on the email e.g. 1 of 3 etc.

If you wish to place your wheel nut key order by providing us with the Wheel Nut Security or Julian Code. You can also supply us with a supplementary 'security wheel nut' image (the security nut is located on the alloy wheel) so that we can cross reference the wheel nut security/Julian code with the actual security wheel nuts on the vehicle. If you supply us with this code, it is not necessary to supply further Proofs/ID. It is your perogative whether you wish to supply us with the security wheel nut image. However, please note if the wheel nut security/julian code turns out to be incorrect (and doesn't match the actual locking wheel nuts on the vehicle) we are not responsible for a replacement locking wheel nut or refund. In this case, you will have been supplied with the llocking wheel nut that apertains to the security/julian code provided by you on your order. The wheel nut security/julian code may differ to the actual security wheel nuts on the vehicle for a variety of reasons - examples of such are given below:- 1) The security wheel nuts have been changed at some point and the security code/julian code therefore apertains to the previous set. 2) The key code card has been placed in the wrong vehicle at the dealership during its pdi 3) The key code card has been placed in the wrong vehicle when the vehicle is being serviced 4) The key code has been written down incorrectly or mis-read We do not charge a fee to cross-reference the wheel nut security/julian key code once your order has been placed. By doing this we can be sure to supply you with the correct locking wheel nut even if your key code is incorrect.

Yes, if you have placed your order and your vehicle is fitted with the original security nuts and we cannot supply the locking wheel nut to fit. You will receive a full refund. However, if you have placed an order for an 'Aftermarket' locking wheel nut, without firstly emailing us an image of one of the security nuts to check, there will be a £2.99 handling charge applied to the refund. This is becuase not all 'aftermarket' locking wheel nuts are available and there are charges incurred by us in processing refunds (the Debit/Credit card fee or PayPal fee is non-refundable from the Merchant).

Yes, we can supply a replacement locking wheel nut simply from a clear digital photo of your locking wheel nut/bolt on the wheel - We don't need your security code.

Please note orders are despatched Working day and not despatched or delivered on Bank or Public Holidays (UK and International). Approximate delivery timescales Mainland UK Bronze - Standard Processing/Delivery Approx. 5-8 Working from despatch Silver - Express Order Processing/Delivery Approx. 3-5 Working days from despatch Gold - Express Order Processing/Delivery Approx. 1-2 Working days from despatch URGENT ORDERS; If you require the locking wheel nut urgently. Please contact us firstly to confirm the make/model and year of vehicle. We can then advise on anticipated delivery timescales. Delivery timescales on all Replacement Locking Wheel Nuts are approximate only and therefore should not be relied upon. Most locking wheel nuts are manufactured from outside the UK, we're therefore reliant on external postal services for which we have no control. We endeavor to deliver all Replacement Locking Wheel Nut's as fast as possible. Please see below for approximate timescales on delivery for each order - This list is not exhaustive if you require an accurate timescale please contact us for further information. Any delivery time or date given by the Company is an estimate only and not a term of the Contract. The Company shall not be liable for any loss of damage in respect of any delay in delivery howsoever arising. If at the time of order the Goods are not immediately available for delivery the Company shall deliver the Goods when they become available, unless otherwise requested in writing by the Customer at the time of order. 'Coronavirus' Delivery Timescales may be affected during this period. Delivery Timescales may be affected duringon the approach to and during the National/International Holidays due to extra pressures placed on the various postal services both within the UK and Overseas.

All Replacement Locking Wheel Nut's are classified as custom-made (tailor-made) to order and as such they do not fall within the standard (DSR) Distance Selling Regulations scope. Therefore, all Replacement Locking Wheel Nut's that have been either processed or despatched cannot be returned within 14 days; simply because you no longer require the item or have changed you mind. However, if we have received an order that is subsequently cancelled by you before we have processed or despatched the locking wheel nut, there will be a £4.99 'Handling Charge' to cover costs already incurred by us in administration and processing charges. In these instances, once agreed by us (Locking Wheel Nut.Shop) in writing we shall at the managements discretion cancel your order and refund your monies in full less the handling charge quoted above. Please note all orders that have already been 'processed' or 'despatched' cannot be cancelled. In the unlikely event that your Locking Wheel Nut is found to be incorrect, we shall replace this item for you 'free of charge' using the same delivery method chosen on the original order. Please ensure that you do not use the incorrect wheel nut key as we will not be able to accept its return.

On receipt of your locking wheel nut; please gently apply the locking wheel nut to the security nut/bolt on the wheel. It is important to check engagement and that the locking wheel nut fits before any pressure or the wheel nut wrench is applied. In rare instances, a picking error can result in an incorrect locking wheel nut being supplied. In the unlikely event that your locking wheel nut is incorrect, we shall endeavour to rectify this ASAP. In this instance, we ask that you do not attempt to use the locking wheel nut as this may damage the nut itself. Please contact us in the first instance, so that we can rectify this for you. We shall ask for photos of the actual locking wheel nut nut provided; this is best taken with a mobile phone with the internal pattern clearly visible. Please also provide further details such as whether the internal security pattern is correct and whther the sleeve of the key is too large or too small. The more information you can provide will be helpful in rectifying any issue. The locking wheel nut supplied should be a perfect fit, so long as your locking wheel nuts have not been impaired from a previous unsucessful attempt at removal. It is therefore imperative that you do not attempt to use the incorrect locking wheel nut as this will impair the security lock pattern in the nut. We shall require the incorrect locking wheel nut to be returned to us in its original intact condition. Should you receive an incorrect locking wheel nut, please inform us within 48 hours by email to the following email address; Sales@LWNK.co.uk quoting your order number. Please contain as much detail as possible as to why you believe the locking wheel nut is incorrect. Please do not attempt to use the locking wheel nut as we cannot accept returned items that have been used or damaged.

Privacy Policy This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. We will never share your Personal data to any individual or organisation not connected with processing your order. Interpretation and Definitions Interpretation The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Locking Wheel Nut (Shop), Stapeley House, London Road, Nantwich, CW5 7JW. • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. • Country refers to: United Kingdom • Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet. • Personal Data is any information that relates to an identified or identifiable individual. • Service refers to the Website. • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or Products supplied by or Sold by the Company • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). • Website refers to LockingWheelNut.Shop, accessible from www.lockingwheelnut.shop • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Collecting and Using Your Personal Data Types of Data Collected Personal Data While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you for the purpose of providing you with a Locking Wheel Nut Key. Personally identifiable information may include, but is not limited to: • Email address • First name and last name • Phone number • Address • ID Documentation • Vehicle; Proof of Keeper or Ownership details • Usage Data Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. You have the option to decline or accept the use of cookies when accessing our website. Tracking technologies used are tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies we use may include: • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. You can more detail about cookies by visiting: https://allaboutcookies.org/ Use of Your Personal Data The Company may use Personal Data for the following purposes: • To provide and maintain our Service, including to monitor the usage of our Service. • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service. • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. • To manage your requests: To attend and manage your requests to us. How we store your personal information The Company does not retain or store Personal Data such as ID documentation or Vehicle data documentation. Personal data is only retained for as long as is necessary for the purposes set out in this Privacy Policy and for the performance of our contract with you. Once we have completed your order, ID documentation and Vehicle documentation is deleted and removed from our server. We will only retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Transfer of your Personal Data: Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation, service provider or another country unless there are adequate controls in place including the security of your data and other personal information. We will never share your Personal data with any individual or organisation not connected with processing your order. We will never share your Personal Data with any individual or orgainsation for marketing purposes. Disclosure of Your Personal Data Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: • Comply with a legal obligation • Protect and defend the rights or property of the Company • Prevent or investigate possible wrongdoing in connection with the Service • Protect the personal safety of Users of the Service or the public • Protect against legal liability Payment details We do not store credit card details nor do we share customer details with any 3rd parties not connected with processing your order. We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, You can contact us: • By email: info@lockingwheelnut.shop We are registered with Data Protection for Compliance.

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We are open for Business and accepting and processing orders as normal. However, please note all locking wheel nut's are ‘Special Order’ items. We provide Genuine 'OE' parts and as such the majority of Vehicle Manufacturer's stock originates from Europe. In view of the current Global issue, you are advised to place your order as soon as possible, as we cannot guarantee stock availability in the near future as movement of Goods and People are restricted. So far, we have not experienced any issues with delivery estimations. However, delivery timescales are approximate and are given in good faith. Please email if you require further details on delivery estimations so that we can advise you accordingly.